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Tech Times
 
The Field Support Services Customer Newsletter
 
 
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This Month's Feature
 
How to debug RDS licensing health issues in Director

In the past, when end user session launches in Citrix Virtual Apps and Desktops failed due to a badly configured terminal server or loss of contact with the license server, the administrator had to manually check the server OS machine. There was no provision to check the status of the machines RDS CALs in Director. Now, you can!
 
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Top Knowledge Content
 
 
 
Provisioning Services vDisk replication status
 
Learn more about a new feature that has been added to the vDisk Replication Utility that allows you to be able to see replication status for all vDisks.
 
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StoreFront 1811 unifies the user experience
 
The StoreFront 1811 release streamlined two user experiences: one for on-premises StoreFront, where the focus is on Citrix Virtual Apps and Desktops, and one for Citrix Workspace, as part of Citrix Cloud. Read more on how the release of StoreFront is designed to provide users with a single location to access everything they need.
 
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Citrix Workspace app 1812 for Windows – an experience you’ll love

A few months ago, we announced the release of a comprehensive digital workspace experience solution — the Citrix Workspace app. Citrix has released the Citrix Workspace app 1812 for Windows (among other platforms) with a focus on enhancing end-user experience.
 
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Events & Webinars
 
 
How to Administer Citrix Workspace Services in Citrix Cloud
Join our Citrix Workspace experts for a live, interactive discussion and technical demonstration on the only digital workspace that offers complete choice of device, cloud and network.

Register now
 
 
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Upcoming Product Lifecycle Dates
 
End of Maintenance (EOM)
Citrix Virtual Apps and Desktops 1808 : 28-Feb-19
NetScaler Firmware 10.5 : 30-Apr-19
NetScaler Firmware 12.0 : 30-Oct-19

End of Life (EOL)
CloudPortal Services Manager 11.5 : 1-Jan-19
XenServer 7.5 CR : 6-Jan-19
XenServer 7.6 CR : 6-Apr-19
NetScaler Insight Center (All versions) : 15-May-19
Citrix Command Center Software 5.2 : 15-May-19
Xenapp & XenDesktop 7.16 : 28-May-19
NetScaler Firmware 11.0 : 30-May-19
NetScaler Gateway Firmware 11.0 : 30-May-19
Xenapp & XenDesktop 7.17 : 27-Aug-19
Desktop Player for Windows and Mac 2.x : 28-Sep-19
Xenapp & XenDesktop 7.18 : 5-Dec-19
CloudBridge Platforms 600 & 700 : 31-Dec-19
 
Product Matrix
 
 
Hotfixes
 
 
 
 
Tools
 
 
 
 
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More News
 
Bring more, save more on Citrix Synergy 2019
Hear inspiring stories from customers who are unlocking potential in their people and their organizations with Citrix solutions. Register before February 15 and get the early bird rate for Citrix Synergy 2019, May 21–23 in Atlanta, Georgia—save even more when you bring your whole team.
 
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Support Resources
 
 
 
 
 
 
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